Thank you for choosing epioneconsumer.ae. These Billing Terms and Conditions (“Terms”) outline the terms under which payments, billing, and invoicing are processed for your purchases and use of our services. By making a purchase or using our services, you agree to these Terms.
1. Payment Methods
We accept the following payment methods:
- Credit/Debit Cards (Visa, Mastercard, American Express, etc.)
- PayPal
- Bank Transfers
- Other methods as specified during checkout
Note: All payments are processed securely, and we do not store any credit card details.
2. Pricing
- All prices are listed in AED and are subject to applicable taxes or fees unless otherwise stated.
- Prices for products and services may change without prior notice.
- Discounts, promotions, or offers are subject to specific terms and may be limited in duration.
3. Billing Cycle
- For one-time purchases, payment is required upfront at the time of checkout.
- For subscriptions or recurring services, billing occurs on a monthly basis as indicated during sign-up.
- The billing cycle will continue until you cancel the service or subscription.
4. Taxes and Fees
You are responsible for any applicable local, state, or federal taxes associated with your purchase. If required by law, we will calculate and include taxes during checkout.
5. Late Payments
- Payments must be made on or before the due date stated on your invoice.
- A late fee of may be applied to overdue balances.
- Services may be suspended or terminated if payment is not received within 7 days of the due date.
6. Refunds and Cancellations
- Refunds, if applicable, are subject to our [Refund Policy].
- For recurring subscriptions, you can cancel anytime. However, cancellations will only take effect at the end of the current billing cycle. No partial refunds are provided for unused time.
7. Invoices
- You will receive an electronic invoice for each purchase or billing cycle.
- Invoices will be sent to the email address provided at the time of purchase.
- If you require a physical invoice, please contact us at support@epioneconsumer.ae
8. Chargebacks and Payment Disputes
If you believe a charge has been made in error:
- Contact us immediately at support@epioneconsumer.ae to resolve the issue.
- Initiating a chargeback without contacting us first may result in the suspension of your account or additional fees.
9. Currency and International Payments
- All transactions are processed in AED unless otherwise stated.
- For international payments, you are responsible for any exchange rate fees or additional bank charges.
10. Changes to Billing Terms
We reserve the right to update or modify these Billing Terms and Conditions at any time. Changes will take effect immediately upon posting. Your continued use of our services constitutes acceptance of the updated Terms.
11. Contact Us
If you have any questions or concerns regarding billing or payments, please contact us:
- Email: support@epioneconsumer.ae
- Phone: +971 54 5863993
- Address: Dubai Investment Park 2